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The medical profession is a bit different from others for being in a noble and respected area of work. Thus, it is the legal responsibility of an online medicine store to provide the proper medication and services to its consumers.
As per the legal directives of the Consumer Protection Act, 2019, of the Indian Govt. you can return or exchange any pharmaceutical product within 15-days from purchasing and claim the refund.
Now, in which circumstances we can file a medical complaint against an online medicine store?
In the process, you can get in touch with the online medicine store to explain your issue and claim your consumer right. In the case of not getting a satisfactory reply or solution, you may file a complaint in the Consumer Forum against online medicine.
Here, you are required to be physically present in the Courtroom for filing the complaint, follow-ups, and claiming the refund or monetary compensation from the fraudulent store. This is a lengthy and time-consuming process that often results in impatience and irritation.
Hence, you can file an online consumer complaint against online medicine from your handheld gadget.
Instead of waiting in the queue and wasting your precious time, why you would not file your complaint online with the assistance of India’s leading consumer complaint expert panel?
While filing an online consumer complaint through Online Legal India™, you will be guided by our specialized Patient-Advocate panel at every stage of complaint filing and hands-on digital aid to get justice at the quickest of all.
Be it in any corner of India, our team will reach out to identify with your matter of concern and will provide 360° online support till the online medicine store pays the remuneration and apologize for the wrongdoings.