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Planning for a trip beforehand is something a lot of travel mongers like to do. People like to book transportation and accommodation for at least 2 months prior to vacation. This digital age has enabled us to do so.
Unfortunately, it has also opened doors for new scammers and frauds that lure customers by offering discounts on their travel budget. Even if you’re not scammed, you can easily encounter a deficiency of service on the part of travel agencies. GoIbibo is no exception here.
It is why we all should be aware of the legal process to file a complaint against Goibibo.
If you’ve faced any of the aforementioned deficiency of service, then you should decide on your course of action next.
Sending an email to Goibibo is an option for you. You can let them know of your grievance and compensation by contacting them via mail.
Calling the Goibibo customer care number is another way for you. You can lodge a travel complaint there as they value customer feedback.
Contacting the hotel or transportation company directly could be the last step you can take to sort out your issue on your own.
Many cases usually remain unresolved even after following the course of action. The agency either refuses to cooperate or they shut out your refund demand. In that case, you’re required to file a consumer complaint against Goibibo in the Consumer Court.
Filing a case in court is not an easy task as this requires a lot of detailed paperwork to draft the official complaint.
In the country’s own consumer protection platform Online Legal India™, a specialized advocate panel will assist the applicant from gathering the necessary pieces of evidence to writing the Application Letter and filing the complaint.
31 Aug, 2021
Please connect back because there is some fraud going on with my booking on goibibo
31 Aug, 2021
Hello Ananya, thank you for contacting us. We have escalated your issue and our Expert Team are about to reach out to you to resolve your issue by filing a consumer complaint against Goibibo in Consumer Court
30 Aug, 2021
Dear sir/mam I am paying the money of 3 days booking We have booked for 3 days but Goibibo is telling that we will check out at 1/08/2021 but our booking is of 3 days than Goibibo is telling you have to check out in 1/08/2021 but our check out is in 02/08/2021 how it’s possible.....??????? Your Goibibo ID: HTLDNAEGMS3LGJYG & PNR: 0074478639 is confirmed. *Check-in Date & Time* : Mon, 30 Aug 21, 01:00 PM *Check-out Date & Time* : Wed, 01 Sep 21, 10:00 AM If you wish to modify your booking, please visit https://go.ibi.bo/u3w1fF4g9ib *Resort* *information* SinQ Beach Resort, Goa
31 Aug, 2021
Hello Mr. Shinde, thank you for sharing your issue with us. We are receiving several complaint from Goibibo users and successfully solved their issue by filing a consumer complaint. You don't have to worry anymore as our Legal Team will get back to you soon to resolve your issue.
29 Oct, 2021
Please connect back because there is some fraud going on with my booking on goibibo money got deducted but no trips PNR or any email or any messages just nothing except statement
30 Oct, 2021
Hi Shubhra, thank you for connecting with us. We have received your complaint request and will get back to you shortly to discuss and resolve your issue.
29 Aug, 2021
Hi GoIbibo team, I have booked tickets from GoIbibo for travelling to India with PNR : RWIJKB and the original date of travel was 29APR2020 and due to covid19, the flights got cancelled and i have contacted GoIbibo atleast 20-30 times with no luck and no one there to support further to reschedule\refund ; with lot of disappointment, i have called Etihad and they have moved my schedule further without extra cost (PNR: ZWNJLA) - really appreciate Etihad for having great customer service. Since there are no flights to India, I have called Etihad to provide refund and they have clearly mentioned that Travel Agent(Goibibo) can process refunds in their system directly. And i tried to get atleast a contact number on GoIbibo website - no luck and none contacted, raised a complaint through resolver.in as well If you could help too, approx.45K INR and is huge amount for me
31 Aug, 2021
Hello Srikanth, we have received several complaint from Goibibo users and successfully solving their issue by filing a consumer complaint against. Just be ready with all the necessary evidence as we are about to reach out to you to discuss and resolve your issue.
29 Aug, 2021
7478?122?973Goibibo Customer Care Number8945&083&998 How to get GoCash in my goibibo account? How can I use goCash to book tickets. The operator cancelled the ...7478+122+9737478?122?973Goibibo Customer Care Number8945&083&998 How to get GoCash in my goibibo account? How can I use goCash to book tickets. The operator cancelled the ...7478+122+973
31 Aug, 2021
Hello Mr. Kumar, thank you for contacting us. We have highlighted your concern so don't worry as our Legal Experts are on their way to resolve your issue
29 Apr, 2021
SIR/MADAM, I HAVE BOOK TWO TICKETS OF MUMBAI TO HYDRABAD.I HAVE DONE PAYMENT RS.1400/-FOR BOARDING PASS.BUT DUE TO TECHNICAL ISSUES MY PAYMENT CUTT IN MY ACOUNT.I DONT GET BOARDING PASS.PLEASE GIVE ME REFUND 1400/-
29 Apr, 2021
Hello Bharat, thank you for reaching out to us. Team Online Legal India™ will contact you shortly to discuss and initiate the consumer complaint filing process against the GOIBIBO disputes.
28 Aug, 2021
7478122973+++Goibibo customer care number8945083998///74781229737478122973+++Goibibo customer care number8945083998///74781229737478122973+++Goibibo customer care number8945083998///7478122973
28 Aug, 2021
Hello Rajkumar, thank you for sharing your issue with us. Be ready with all the necessary evidence so that we can file a consumer complaint against Goibibo in Consumer Court.
28 Aug, 2021
7478122973+++Goibibo customer care number8945083998///74781229737478122973+++Goibibo customer care number8945083998///74781229737478122973+++Goibibo customer care number8945083998///7478122973yyyyyy
30 Aug, 2021
Hello Mr. Kumar, thank you for contacting us. We are receiving a several complaint from Goibibo users and successfully solving their issue by filing consumer complaint against them. Be ready with all the necessary evidence as our Legal Experts are about to reach out to you to discuss and resolve your issues. Don't worry!
26 Mar, 2022
I preferred my colleagues also to use Goibibo . But this year I book my flight Delhi to goa nd Goa to Delhi nd it's cost almost 30000 for 2 people. So I booked my flight . I reach Goa on 22/feb/22 night after 5 days I return form Goa to Delhi 27/Feb/22 I reach airport 4:30am Early morning my flight 6:30am ... But there is long waiting list for check-in so i m waiting for my number finally my number came for check -in.. And she told me boarding closed I already informed her I am waiting in line because is so long lane... But she told me sorry sir... So I cancelled my flight nd I book train ticket. so i want to go outside airport but all are bzy so he told me again wait after 30min one of staff come with us nd he help us for reach outside . i took taxi and directly go railway station. It's not my mistake but company nd gobibibo didn't give me refund of my flight... Gobibibo just send me only 400 something... I booked one side flight ticket 15000rs. Sorry but it's not fare so I stop using gobibibo nd now I didn't recommend to my friends nd colleagues also.
26 Feb, 2021
Flight not book still amount debited from account and goibibo all custmer care number not working how can I get my money back
01 Mar, 2021
Hello Rahul, thank you for reaching out to us. Team Online Legal India™ will contact you shortly to discuss and initiate the consumer complaint filing process against the GoIbibo disputes.
26 Feb, 2021
Hello.. we tried to book flights to Maldives.. after payment of round trip, they said one way is cancelled and will be refunded.. now we don’t see the confirmation of other half aswell.. nor that we have received any refund from them .. it’s nearly 31000.. no customer care number works of goibibo ..kindly help us
26 Feb, 2021
Thank you for reaching out to us. Team Online Legal India™ will contact you shortly to discuss and initiate the consumer complaint filing process.
27 Sep, 2021
Hello Daljeet, thank you for contacting us. We are receiving several complaints from Goibibo users and successfully solving their issue by filing a Consumer Complaint. Team Online Legal India will get back to you soon so file and resolve your issue.
25 Apr, 2021
Goibibo.customer care, helpline number.7061.78.2403.., how to Refund pending amount online.goibibo customer care services.
26 Apr, 2021
Hello Ram, thank you for reaching out to us. Team Online Legal India™ will contact you shortly to discuss and initiate the consumer complaint filing process against the GOIBIBO disputes.
23 Mar, 2022
Sir money is deducted in my account but ticket not booked and refund was not come so please sir to give my refund 467..
23 Feb, 2021
Goibibo customer care number (6291556794) online anything problem type Any information all booking payment pending. Refund regarding call
23 Feb, 2021
Hello Bipin. Thank you for highlighting the issue with us. The Legal Panel of Online Legal India™ will contact you shortly to discuss your matter and to initiate the consumer complaint filing process.
22 Apr, 2021
Hello sir, I want to transfer my wallet money to my bank account..pls help me...I am unable to tranfer my wallet money to my bank account..
23 Apr, 2021
Hello Maugi, team Online Legal India™ will be in touch with you shortly to discuss and file a Consumer Complaint against GOIBIBO disputes that you are facing currently.
22 Apr, 2021
I BOOKED FLIGHT THROUGH GOIBIBO WHICH WAS CANCELLED DURING LOCKDOWN. Now the airline has refunded the full amount to GOIBIBO but I have not received any refund of the same in my bank account through Goibibo as was requested by me. The app shows that they have not received any refund amount from Airline. I have tried calling the customer care numbers of Goibibo but none of them are operational. I have put sent a few emails but no response to them as well. Please suggest what to do?
22 Apr, 2021
Hello Ashish, thank you for reaching out to us. Team Online Legal India™ will contact you shortly to discuss and initiate the consumer complaint filing process against the GOIB disputes.
19 Apr, 2021
I tried to change the travel date of my flight and the amount was deducted from my account, but the date was not changed. Customer support of GOIBIBO is not responding.
20 Apr, 2021
Hello Amit, team Online Legal India™ will be in touch with you shortly to discuss and file a Consumer Complaint against the hassle that you faced from GOIBIBO.
19 Feb, 2021
refund of cancelled ticket is shown as go cash balance. but in real terms goibibo is not allowing any booking using that balance. No means of contacting them.
20 Feb, 2021
Thank you for reaching out to us. The Legal Team of Online Legal India™ will contact you shortly to resolve your issue against GoIbibo.
17 Mar, 2021
Hi, I had booked a flight through goibibo last year and due to corona couldn't go. The refund is yet to be received for the same. Even the chatbot is not responsive since it doesn't confirm my pnr only. I want to get a refund
18 Mar, 2021
Hello Ankita, it is hurtful to know about the frauds you are facing. Team Online Legal India™ will get back to you shortly to discuss and initiate the Consumer Complaint filing process against GoIbibo disputes.
16 Apr, 2021
I had booked last time hotel in Hotel Ravi Kiran Kolhapur but money was deducted from my account but the room was not booked and the money was not refunded..I don't like a gobibo i want my money....
16 Apr, 2021
Hello Arif, team Online Legal India™ will be in touch with you shortly to discuss and file a Consumer Complaint against the hassle that you faced from GOIBIBO.
15 Apr, 2021
Its more than 3 months , Goibibo make fake promises for refund, now no one replying it's a really fraud company, I have raised more than 100 times.
15 Apr, 2021
Hello Shivani, team Online Legal India™ will be in touch with you shortly to discuss and file a Consumer Complaint against the hassle that you faced from GOIBIBO.
15 Mar, 2022
I booked my air ticket from goibibo and airlines was cancelled the flight, my booking id is (GOFLDMT4D3111645378612, GOFLDMT1281D1645379666) till now goibibo was not refunded to me, there is no customer care no. Of goibibo, this is fraud which they are doing with us
13 Apr, 2021
I HAD A FLIGHT BOOKED THROUGH GOIBIBO WHICH WAS CANCELLED DURING LOCKDOWN. Now the airline has refunded the full amount to GOIBIBO but I have not received any refund of the same in my bank account as was requested by me. The app shows that the amount has been credited to the bank but no refund amount is received in my account. I have tried calling the customer care numbers but none of them are operational. I have put sent a few emails but no response to them as well. Please suggest what to do.
14 Apr, 2021
Hello Garvit, team Online Legal India™ will be in touch with you shortly to discuss and file a Consumer Complaint against the hassle that you faced from GOIBIBO.
19 Feb, 2021
Hello Tavish, thank you for reaching out to us. The Legal Team of Online Legal India™ will contact you shortly to solve your issue with GoIbibo efficiently at the quickest.
12 May, 2021
Quite surprising such thieves are still surviving. I had a ticket in July 2020 for Mumbai-Kochi-Mumbai by GoAir. Due to Covid flight was cancelled, and GoAir has refunded the money GOIBIBO. Goibibo does not want to return the money. So my request to air travellers; not to book any ticket through any web booking agents.
13 May, 2021
Hello Ramakrishnan, thank you for reaching out to us. Team Online Legal India™ will contact you shortly to discuss and initiate the consumer complaint filing process against the GOIBIBO disputes.
13 Apr, 2021
Hello Manu, thank you for reaching out to us. Team Online Legal India™ will be in touch with you shortly to discuss and file a Consumer Complaint against the GoIbibo disputes you are facing.
12 Mar, 2022
Sir mera bijali ka kaneksan No 0320067508 he jis ka Unit 34 hea jis ka bill amount 1915/Rs pay karana he jo ki galat hea kripaya ise theek kiya jay Thank you sir . Sangita Debi
10 Sep, 2021
Hi . I am online bus booked by your web site. My travel from chennai to Tirunelveli date 9.9,2021 . your bus operators not picked my call .But I am boarding point stand on time . your operators sent bus normal town bus . He told sleeper bus cansel. Without any inform for me and you . I am shocked, my plan told waste . So I am upstanding. Kindly send our ticket amount refund . Totally bus operators l fraud or your website is fraud I have confused.this matter . this is not acceptable .thanks for understanding.
10 Sep, 2021
Hello Ramalshkmi, thank you for contacting us. Team Online Legal India will get back to you soon to discuss and resolve your issue.
09 Feb, 2021
Jiyalal pal 01/01/2021 ko ticket tha cancel Ho Gaya payment abhi tak refund nahin aaya customer care ko laga raha hun call koi reply nahin a Raha
10 Feb, 2021
Hello, Thank you for reaching out to us. The Legal Team of Online Legal India™ will contact you shortly to resolve your issue efficiently at the quickest.
10 Feb, 2021
Hello Anisha, Thank you for reaching out to us. The Legal Team of Online Legal India™ will contact you shortly to solve your issue efficiently at the quickest.
07 Jan, 2022
I have booked 4 flight tickets from goibibo. Out of which 3got booked and 1 sisn't. But my money got debited for that ticket. On calling them on their toll free, they are saying that you will get your refund goe that ticket in 3days. But still have not got the refund and they have not given any mail id for complaining and even now after calling on their toll free, it is saying that from this mob no there is not any booking in last 10hrs and call gets disconnected. What should i do now?
07 Jan, 2022
Thank you Pooja for reaching out to us. Our Legal Experts will connect with you soon to discuss and resolve your issue by filing a Consumer complaint against Goibibo.
06 Mar, 2021
I tried doing a web check-in, selected the seat and did the payment. But after that nothing progressed. I didn't get my boarding pass and also got my ticket deducted.
08 Mar, 2021
Hello Divya, thank you for reaching out to us. Team Online Legal India™ will reach out to you shortly to initiate the Consumer Complaint filing process against Goibibo disputes.
05 Aug, 2021
I have booked my hotel on 18 th July and paid money through upi but I have cancelled the booking and Goibibo promised me the refund by 4 th august.after receiving the confirmation mail of refund,its more than 20 days,I didn’t get back my refund in account.their customer care service is so poor,I can’t really contact them.I want my money back
10 Aug, 2021
Hello Tiyasa, we have forwarded your request to our expert team of Online Legal India. Be ready with all the necessary evidence as our team is about to reach out to you. Thank you for getting in touch with us.
08 Feb, 2021
Hello Siddhant, Thank you for reaching out to us. The Legal Team of Online Legal India™ will contact you shortly to efficiently solve your issue at the quickest.
06 Nov, 2021
Hi Ramnath, be ready with all the necessary evidence. Team Online Legal India will get back to you soon to discuss and resolve your issue by filing a Consumer complaint.
03 Apr, 2021
Hello Vikas, thank you for reaching out to us. Team Online Legal India™ will be in touch with you shortly to discuss and file a Consumer Complaint against the GoIbibo disputes you are facing.
02 Apr, 2021
I made booking for flights frim goIbibo and later because of COVID it get canceled. I got refund as goCash balance with no expiry. I used half of the goCash balance. After using that my balance directly showing 0 without any history of records. I tried contacting and mailing to goibibo but nothing response has been shared with me. I've proof of goCash history which I've spent. Hence willing to move forward to logde a complaint.
03 Apr, 2021
Hello Viraj, thank you for reaching out to us. Team Online Legal India™ will be in touch with you shortly to discuss and file a Consumer Complaint against the GoIbibo disputes you are facing.
04 Feb, 2021
Hello Ravi, Thank you for reaching out to us. The Legal Team of Online Legal India™ will contact you shortly to solve your issue efficiently at the quickest.
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