How to File a Complaint against Real Estate Hidden Charges of Fraud?

How to File a Complaint against Real Estate Hidden Charges of Fraud?

Real estate is one of the growing industries across the world, and India is progressing in this field very fast. As the opportunity for financial growth is immense, the fraudulent cases in this industry are also huge. Hence, you have to learn how to file a Real Estate Complaint against agents.

There are a lot of hidden charges that the real estate agents do not mention clearly to the buyers and mislead the customers. So, it is also a matter of fraudulent activities circling the real estate properties. Here is the detailed guide to file a complaint effectively. 

To File A Real Estate Complaint, Follow These Steps:

Gather Evidence

Before filing a complaint, the customer has to collect all the related evidence about the commitment they have made and what they have missed during the communication. These may include:

• Contracts and agreements:

The real estate property buyer has to review the entire documents, contract, and agreement signed. The mentioned fees must also be reviewed to collect fraudulent evidence.

• Invoice and payment receipt

Keep records of any payment made to the agent or the real-estate party. Keep track of the down payment amount and the closing cost.  

• Communication Records

Keep the records of the text or email communications with the agent, seller, or landlords and the discussion of fees with the terms they have communicated with the buyer.

• Promotional evidence

They may have advertised anywhere online or offline. Collect the brochure they have provided to you by any means. It may be done manually or through websites, and the misinterpretation after the sale. 

Identify the Parties Involved

Clarity evidence signed by both parties may include the following:

• Real estate brokers or agents
• Sellers or the landlords
• Agencies or companies selling the property
• Title deed of the company or mortgage of lenders (if it is applicable)

Review State Laws and Regulations

You have to understand the local laws related to real estate property. It is a matter of crucial understanding to fight against real estate fraud.

• Law against consumer protection

Learn the Indian laws against fraudulent cases in real estate properties and consumer protection.

• Requirement of disclosure

Agents and sellers must disclose all information related to fees and usable areas of the property. Learn them intently.

• Contact the real estate agents or company.

Before establishing your complaint, you should contact the real estate agency or company directly.

• Raise your concern

Mention the concerns about monetary fraud, communication gap, or whatever happens to you related to miscommunication and fraudulent faces.

• Request a resolution

After raising a complaint, you have to ask for a resolution through a refund or service acceptance about the current fees. Mention then that you may proceed to the consumer forum. This process may resolve your issue easily.

Choose the perfect consumer forum

You have to raise a consumer complaint to the respected forum. There are three consumer courts to protect consumer rights. Depending on the monetary loss, the consumer forum needs to select.

• The District Consumer Disputes Redressal Commission (DCDRC),
• State Consumer Disputes Redressal Commission (SCDRC)
• National Consumer Disputes Redressal Commission (NCDRC)

Let us disclose the details about the complaint filing in all these commissions. Here are the short descriptions of them.

• The District Consumer Disputes Redressal Commission (DCDRC),

Any consumer dispute redressal commission is a quasi-judicial system. When it comes to the district consumer dispute redressal commission, you will get an appointed district judge or equivalent to a district judge. The state government establishes the DCDRC in each district so that the deceived customers get help here. However, the loss amount of consumers must be in ?1 crore. If the amount crosses the mentioned loss amount, you have to file the case to the state consumer forum. In this way you have to file a Real Estate Complaint against hidden charges of frauds.

• State Consumer Disputes Redressal Commission

This consumer court helps provide the solutions at the state level. However, SCDRC only accepts the case, in which the dispute amount would be between ?1 crore and ?10 crore. If the amount is more than the mentioned amount, the case goes to the national consumer forum.

• National Consumer Disputes Redressal Commission

National Consumer Disputes Redressal Commission is a quasi-judicial body that is associated with the judges to solve consumer complaints when the dispute amount would be from ?10 crore to any higher amount.

If you do not get a satisfactory solution from the NCDRC, you can raise a complaint to the Supreme Court of India. Hopefully, they will resolve your issue. They are the last point in India to get a judgment.

Now, you have to select the consumer redressal commission according to the dispute amount.

Consult a Layer

There are certain rules in filing consumer complaint cases in the respective court. You cannot raise a case directly to the court. At the very beginning, you have to send a formal notice to the real estate agent or landlord. You have to follow up with the notice at least 3 times and mention that you will take further steps in the consumer forum if it is not resolved out of court.

For wiring a legal notice, and fighting in the court for you, you have to hire an expert lawyer who will take the necessary steps to do the same. If you have strong points to file a Real Estate Complaint against the fraudulent agent, you will get perfect resolution, compensation, and the cost for the litigation. However, you may not get all at a time or partially from the court.

Use social media and disclose the case

Social media is a great platform to submit strong opposition against fraudulent cases whether it is a financial fraudulent cases for real estate or any other cases. You can tag the specific agent or company and disclose the faults that happened to you. The social platform will be aware of the concern, the person or company will feel shame and the resolution provided by the consumer forum will prove the discrepancy happened to you. It is a great social awareness and shameful revenge. However, you have to be factual and tag the relevant parties to get maximum results.

How to learn the status of the complaint?

If you have a registered consumer complaint, you can check it by dialing 01124300661 from your mobile or fixed phone.

Conclusion

To attract more customers, some companies or agents high charges like car parking fees, swimming pool access, playground or gym access, and so on. If they do it and never disclose it before your purchase, you can raise a complaint to the right consumer forum. File a Real Estate Complaint regarding your issue of monetary fraudulent case in real estate about the hidden charges involved.