Electronic Commerce or E-Commerce is currently the most popular and trending service in many countries including India. Online sales have reached the sky in the last few years with rocket speed.

Leading E-commerce platforms in the country are everyone’s favourite nowadays. However, let me quote a famous saying 'All that Glitters is not Gold' ~ William Shakespeare. It is a shocking fact revealed that more than 20% of the total products shipped via these e-commerce sites are fraud/fake or wrong items.

Thus, it is highly recommended to be familiar with the legal process to file a complaint against fraud E-Commerce websites.

Every consumer should be well informed while shopping online as E-commerce frauds/crimes are quite prevalent in India. The most common types of E-commerce frauds include Gift Card Fraud, asking for Card details to send reward money, products not delivered, and so on. 

Apart from frauds, if an E-Commerce site like Flipkart, Amazon, Myntra sends you a wrong/damaged product and is unwilling to refund or replace the product, first and foremost you should raise a complaint at their portal itself.

If the company’s customer support isn’t helping you to resolve your issue, then you should approach the consumer court.

 Issue Reported against E-Commerce Websites

• Missing Product
• Damaged or Low-quality Product
• Misleading Advertisements
• Fake Product
• No Refund/Replacement
• No Delivery but ‘Delivered’ update
• No Customer Support
• Fake Discount Offers

Standing in queues for long hours and drafting consumer complaints physically is actually a waste of time and money. In most cases, it takes a long time for the cases to be resolved, and many cases against E-Commerce sites like Myntra, Amazon, or Flipkart even remain unresolved as well.

How can Online Legal India™ help you?

 We all know how time and money consuming legal proceedings are Government officials take their own sweet time and ask you to pay extra just to get the job done. If you too have fallen into the same malicious loop it would be a smart move to File an Online Complaint against E-Commerce Website. We here offer you varied legal support services that will help you achieve the justice you want and rightfully deserve without over exhausting your resources. 

Already gratified with 1,20,000+ satisfied complainants from every nook and corner of the country, as we work until your contentment. From gathering the necessary pieces of evidence to write up the application letter and filing the complaint in the Consumer Forum. 

Make us heard! 

By commenting in the comment section below and also share with others and make them aware.