How to File a Food Complaint Online in the Consumer Court

Do you remember when you had gone out to have a fancy meal in a swanky restaurant only to repent it the day after getting food poisoning? Now, FSSAI and the Consumer Forum of India has a solution to your plight.

As per the latest amendments, we can file a food complaint in the consumer forum against hygienic and quality issues of the available sold food items. 

What is adulterated or contaminated food? 

As per Section 2(A) of the Prevention of Food Adulteration Act, 1954, food can be adulterated if :

• Any health-related product that can cause injury to the user’s health
• It is processed such that it affects the user’s health adversely
• A cheaper substitute has been added to it, which adversely affects the user’s health
• Any product used for its manufacture has abstracted to affect the user, compromising its quality adversely

How to File a Food Complaint 

In the consumer forum, you may file a food complaint in:

• Food manufacturer/ Hotel / Restaurant / Shopkeeper
• Local Health Authority of that area / Food Safety Authority’s district commissioner 
• Consumer Forum

If found guilty, the entity or individual must pay a fine of 2 lakh – 10 lakh rupees. However, it is not easy to file a food complaint, and the process of getting justice is time-consuming.

How can Online Legal India™ help you?

Instead of wasting your energy by standing in the queue, it is highly recommendable to be in touch with India's own consumer protection platform Online Legal India™. Here, the specialized advocate panel and the legal advisors will provide a collaborative response to solve your issue. 

Already blessed with 1,20,000+ satisfied complainants from every corner of the country, Online Legal India™ will stand by your side from gathering the necessary pieces of evidence to write up the application letter and filing the complaint in the Consumer Forum. The advocates here are known for making the frauds pay the remuneration and apologize for their wrongdoings. 

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