If you are having problem with SBI and want to complaint against ➤Branch ➤Bank Manager ➤Credit Card ➤Debit Card ➤Bank Staff ➤ATM ➤Any Loans ➤Employee/Staff ➤Any Insurance ➤Net Banking ➤Transaction etc. fill the form and lodge your case.
The Consumer Protection Bill, 2019 was introduced in Lok Sabha by the Minister of Consumer Affairs, Ram Vilas Paswan on July 8, 2019. The Bill replaces the Consumer Protection Act, 1986.
The definition of a consumer right is the ‘right to have information about different aspects of a good or service such as its quality, quantity, potency, purity, price and standard.’
Right of Consumers
Penalties for misleading advertisement
The CCPA may impose a penalty on a manufacturer or an endorser of up to Rs 10 lakh and imprisonment for up to two years for a false or misleading advertisement. In case of a subsequent offense, the fine may extend to Rs 50 lakh and imprisonment of up to five years.
Right to file a complaint from anywhere
According to this new right, consumers can now file a complaint with the District Consumer Commission or State Consumer Commission from anywhere, home, office or while on a weekend trip.
Right to seek compensation under product liability
Any complainant can file a case against the manufacturer or seller of a product for any loss caused to the complainant on account of a defective product, which applies to all services. If there is a manufacturing defect or the product in question does not conform to the express warranty the manufacturer or the seller will be held liable.
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