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How to file a Cyber Crime complaint online in India against E-Commerce?

Online Legal India LogoBy Online Legal India Published On 06 Feb 2021 Updated On 04 May 2021 Category Consumer Complaint

What is E-Commerce Fraud?

E-Commerce is a commercial platform where transactions are conducted electronically through the web, from the web store. However, these transactions are made up via desktops, computers, laptops, tablets and phones. 

It is a kind of criminal deception conducted during a billboard transaction over the web. With an aim of monetary or personal gain of the fraudster. Also negatively affecting rock bottom line of the merchant and is additionally known as payment fraud.

 

What are the common types of  E-Commerce  Frauds that leads to Cyber Crime?

 

1) Identity Theft: Identity theft or identity fraud takes place when an impostor obtains and uses personally identifiable and financial information of another person. this is often the shape of illegal impersonating. it's the unauthorized use of private and financial data.

2) Chargeback Fraud: This is also referred to as friendly fraud. During this sort of fraud, the customer keeps the goods/products purchased online from the  E-Commerce shop but still asks for a refund stating purchase never made or payment being made twice or item was never received.

3) Clean Fraud: This fraud is completed with the stolen Mastercard from a real user and is employed to form a web purchase. The stolen card and card details are employed to commit the fraud which seems like a legitimate purchase made by verified customers.

4) Phishing: In phishing personal information of a real user like user id, card number, password, other Card information are collected via a fraudulent SMS or an email and would make web purchase illegally without the owner’s knowledge.

4) Triangulation fraud: In this sort of fraud, the fake online shop offering goods/ products at cheap prices. These webshops would collect Mastercard data from the purchasers who visit the web portal. The order is placed from the original website/merchant using the stolen Mastercard details. Fraudster gains the payment for the products as the customer finishes up paying twice. 

How can Online Legal India™ help you?

We have a concierge of legal teams who would provide you with technological aid as well as file a Consumer Complaint against Cyber Crime on E-Commerce Frauds and would resolve your issue generated until your contentment. One can take active services like taking Legal Advice or issuing a Legal Notice on Cyber Crime with facts proves and statements. Our learned legal practitioner team will help you draft one legal notice and send across to the accused party.


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