A Comprehensive Guide to File GSTR-9
20 Jan, 2025
DTDC or DTDC Express Limited previously known as DTDC(Desk to Desk Courier & Cargo) ventured out in the year 1990 as an Indian courier delivery service. It has its headquarter established in Bangalore, Karnataka.DTDC Express Limited also features a significant global imprint with services at 240 international locations including USA, UK, Canada, UAE, Hong Kong, Australia, China and every one Asian country, through its operations, joint ventures and business associates.
Lately, it is seen that multiple customers are raising complaints regarding the fallouts of its performance over the years. As a result, it is leaving many customers aggrieved. This article talks about 'How to file a complaint against DTDC?'
There are several issues faced by DTDC Customers frequently:
We all know how time and money consuming legal proceedings are Government officials take their own sweet time and ask you to pay extra just to get the job done. If you too have fallen into the same malicious loop it would be a smart move to file an Online Complaint against DTDC. We here offer you varied legal support services that will help you achieve the justice you want and rightfully deserve without over exhausting your resources.
Already gratified with 1,20,000+ satisfied complainants from every nook and corner of the country, as we work until your contentment. From gathering the necessary pieces of evidence to write up the application letter and filing the complaint in the Consumer Forum.
Make us heard!
By commenting in the comment section below and also share with others and make them aware.
01 Jan, 2022
Thank you for contacting us. We will get back to you soon.
29 Dec, 2021
Hi Sir, MY order id is C15545399, Order Not delivered to our address its showing handovered to security guard but not delivered to me no DTDC guys even called me can you recheck and call me asap its not delivered to me order is missing. P Venkata Ramana 9949244499
01 Jan, 2022
Thank you for contacting us. We will get back to you soon.
29 Sep, 2021
Today i still not receive my courier my track number D74700458 no response fromDTDC
29 Sep, 2021
Hello Navin, thank you for reaching out to us. We have escalated your issue and will get back to you soon to resolve your issue by filing a Consumer Complaint against DTDC.
29 Mar, 2022
i HAVE SEND MY COURIOUR (CONSIGNMENT NUMBER B96683956) NOT DELIVER TO ME, IN ONLINE IT SHOWING SOME ONE ELSE PHONE NUMBER AS DELIVER, I HAVE REISED COMPLINT 4 MONTHS OVER NOT RESOLVED TILL NOW agent not lifting calls, & customer support not giving replay to my mail
31 Dec, 2021
Thank you Kanchan for reaching out to us. We will get back to you soon.
28 Oct, 2021
The courier used bad language to ask if it was not sent properly No - V62988888
30 Oct, 2021
Thank you Sudip for reaching out to us. Team Online Legal India will get back to you soon to discuss and resolve your issue.
27 Dec, 2021
Z70159986 the tracking ID went missing, my item which was not delivered by the delivery agent in Bangalore Raj kumar road as gone missing since 9 days of showing its delivered duly signed by the delivery guy himself and mentioning my ref ph number and when enquired says it's delivered to wrong address waiting upon 9 days I feel cheated by the DTDC courier service. I have convenied the same to the company who sent the items and other hand the torture of phone calls from Delhi and Bangalore office but now that they have refunded the amt but I need to mention here ...bad experience and working ethics.
29 Dec, 2021
Thank you Vinutha for contacting us. Be ready with all the evidence as our Legal Experts are about to reach out to you to discuss and resolve your issue by filing consumer complaint against DTDC.
27 Sep, 2021
Shipment is still Not receive hopeless service very Bad Service of DTDC And they givn delivery to late very third class service
27 Sep, 2021
Hello Kartik, thank you for contacting us. Team Online Legal India will get back to you soon to resolve your issue by filing a Consumer Complaint against DTDC.
22 Oct, 2021
My parcel is showing out for delivery from last 2 days my Id. D68250376 when I will get my parcel
26 Oct, 2021
Thank you Santosh for reaching out to us. Team Online Legal India will get back to you shortly to resolve your issue by filing a Consumer Complaint against DTDC.
22 Oct, 2021
DTDC aligarh offic date 13/10/21one parval booke. For amir khan Ali garh to Sourav Kumar bhagalpur Amir khan booke 1box invelop under 1pic tv bulb,DTDC courier manajer no,9368619278, docket no.AWB NO. MH 03299658004,2DIN BAD TRACK NOU13003602 DIYA THA USNE INVELOP SE BOX NIKAL LIYA HI BOLTA HI 20000/DO BULUB DE DUNGA ,USNE 5000/LE BELIYA HI AUB USNE BLACK MAILKER RAHA HI ,bolths hi 15000/do bulub le lo ,usne muje box Nika let usk photo baja hi messy kiya hi ,sir ager is tarah se aapke courier se saman nikal gata hi tab costomber kya ker muje mera tv ka bulublena hi,
26 Oct, 2021
Hi Sourav, thank you for reaching out to us. Be ready with all the necessary evidence as we are about to reach out to you to discuss and resolve your issue.
22 Oct, 2021
Parcel not received but track the code parcel received 2 days back .Iam not satisfied ur courier service track I'd is H62739982
22 Oct, 2021
Hi Uma, thank you for reaching out to us. Our Team will get in touch with you soon to resolve your issue by filing a Consumer complaint against DTDC.
22 Mar, 2022
MATERIAL DESPATCHED VIDE CONSIGNMENT NO. D21016978 DT. 05.03.2022 TO BHARAT HEAVY ELECTRICALS LTD. PIPLANI, BHUPAL, MADHYA PRADESH PIN-462022 INDIA FROM SAGS CONTROL PVT.LTD ,DESHBANDHU SARANI, NISCHINDA, GHOSHPARA, BALLY, HOWRAH,PIN 711227 W.B. MATERIALS NOT YET DESPATCHED . TRACKING RECORD SHOWS - DOOR CLOSED NOT DELIVERED SINCE 09.03.2022 AT BHUPAL. PLEASE DELIVED THE SAME AS EARLIEST
19 Mar, 2022
My order cannot delivered by DTDC for for many days 20 days tracking no D41950551 I have not delivered products I request please delivered my product please contact DTDC team my contact no 9350642570
19 Mar, 2022
Dtdc courier se IIT ISM dhanbad ek pkt edible item by air bheja 15 march ko, aaj abhi 10.55 tak nahi delivered hua..
18 Mar, 2022
Parcel not received but track the code parcel received .I am not satisfied ur courier service track I'd is H66328976 very bad service and no response from the team.
18 Jan, 2022
One parcel (Envelope) sent to Bangalore on 12th Jan 2022 with detailed address and mobile number, till today the same is not delivered. After completing 6 days the parcel is not delivered,it is really great negligence. The parcel must be delivered today only.
18 Jan, 2022
Hello Balachandra, thank you for reaching out to us. We will get back to you shortly.
18 Jan, 2022
My company ID card not delivered yet, it's been 25 days since I couriered it. The DTDC complaint raised against it is also not getting resolved. Tracking Number(H64903984) DTDC Complaint Number (1659742)
18 Jan, 2022
Hello Vinay, thank you for reaching out to us. Our team Online Legal India will connect with you soon to discuss and resolve your issue.
17 Dec, 2021
Iam Rajesh MP from Kannur, Kerala. I had booked a dtdc parcel on 29th November, 2021, from Vrindavan, Uthar Pradesh. Till now it haven't reached at customer location. And also they had only booked the parcel on 11th December. So it is still lagging behind. The consignment number is D69423175. So please do the needful
20 Dec, 2021
Thank you Mr. Rajesh for contacting us. Team Online Legal India will get back to you soon to discuss and resolve your issue.
17 Oct, 2021
Parcel not received but track the code parcel received 2 days back .Iam not satisfied ur courier service track I'd c20604052
19 Oct, 2021
Hello Swathi, our team will get back to you shortly to resolve your issue by filing a Consumer Complaint against DTDC.
17 Jan, 2022
Our consignment is still not received at my location Docket no : B96929889.
18 Jan, 2022
Thank you Saseekesh for reaching out to us. We will get back to you soon to you soon to discuss and and resolve you issue.
17 Jan, 2022
The following 4 couriers not received to concern address. But in dtdc office status showing successful delivered. 1) M30042336, 2) M20053575, 3) K52551970& 4) K53306155. the important bills have dispatched in this couriers. Please support.
17 Jan, 2022
Packing is very worst, they charged 1500 for cabin size weight bag. With just one layer of wrappers. Never ever will deliver anything from this dtdc again. I need explanation back for this from the team
18 Jan, 2022
Hello, thank you for reaching out to us. Team Online Legal India will get back to you soon.
19 Oct, 2021
Hello Kanchan, we have received several complaints against DTDC users and successfully solving their issue by filing a Consumer Complaint. Don't worry! we are about to reach out to you to resolve your issue.
16 Sep, 2021
Still not delivered this tracking number M11910825 Customer service very worst Very bad service DTDC COURIER CUSTOMER VERY DISAPPOINTED UR SERVICE
18 Sep, 2021
Hello Rathika, thank you for reaching out to us. Team Online Legal India will get back to you soon to discuss and resolve your issue by filing a Consumer Complaint against DTDC.
15 Dec, 2021
Hello, This is yashaswini ,today i didn't receive my courier in hand-IT contains my degree transcripts.I was literally shocked my DTDC courier is not handover to my hand ,it was literally lying on front door of my house.I dontt understand what is this iresposibility of handling confidential details. Reference number: 12267751951
17 Dec, 2021
Hello Yashawini, we Have received your complaint request and will get back to you soon to discuss and resolve your issue by filing a Consumer Complaint against DTDC.
15 Jan, 2022
I have booked Parcel T10306395 on 10 January 2022. Still not delivered. I have contacted to customer care so many times , but showing same status from last 3 days
18 Jan, 2022
Thank you Jagdish for contacting us. We will get back to you shortly.
14 Oct, 2021
Helmet not found,water champer not found, dish tv broken, scooty mudgaurd broken, empty oxygen cylender theaf by dtdc manpower, freeze handle broken, totally loss of mine by dtdc. Cooler not found.so theaf manpower available in dtdc.
16 Oct, 2021
Thank you vipin for highlighting the issue. Be ready with the necessary evidence as we are about to reach out to you to discuss and resolve your issue by filing a Consumer Complaint against DTDC.
14 Mar, 2022
I've been waiting for the delivery of a book (LAW COMPACT BOOK BY CA HARSH GUPTA SIR) which I ordered through IGP classes site. The Tracking ID is Z82588365, giving a update on 9th march, when I contacted the assisting team was told on 11th march that the delivery was not made as I was not available for receiving the delivery, which is not true they didn't even contact me. The last update they gave me was the book was on its way to Delhi and now they're not responding to my call neither are they updating anything on the tacking ID provided. Kindly help me out in this matter asap.
14 Feb, 2022
Sir, Z70829010, tracking number sir of DTDC. I had a sent a parcel on 8 February to be delivered to sector 62 noida but still not Delivered. Due to election on 10 February it could not be delivered. While tracking the shipment, it was showing not delivered- incomplete address or Wrong address(CIR) but while sending the courier i had mentioned complete address. Today when I spoke to customer care, they by tomorrow definitely they will deliver the courier. Really couldn't understand why it's taking a week to deliver.
15 Feb, 2022
Thank you for reaching out us. We have received your complaint request and will get back to you soon to assist you accordingly.
13 Oct, 2021
Today i recive a parcel in totaly damage condition and produtcs r missing .from dtdc courier Bhopal . I03630772 docket no
16 Oct, 2021
Thank you Ravi for contacting us. We have escalated your issue and will get back to you shortly to discuss and resolve your issue by filing a Consumer Complaint against DTDC.
13 Jan, 2022
Dtdc doesn't deliver to our place, chellanam ,kochi ,kerala. Still they take orders and later its showing coulnot deliver. We buy online so that the product get delivered to our house. If they can't do it , kindly don't take orders anymore and make unnecessary delay in delivering things.
15 Jan, 2022
Hello, we have receive your complaint request. Thank you for reaching out to us. We will connect with you soon.
12 Oct, 2021
Team, Dtdc is the worst service provider. I couriered a parcel on 5th October from Surat to Pune. Today is 12th October. Still the parcel is not received. No one answers properly. They said delivery will be done by 9th. Even customer care doesn't pick up and most of numbers are swtiched off. Need help and want to file a complaint against pune officials.
12 Oct, 2021
Hello, thank you for highlighting this issue with us. We are about to reach out to you to discuss and resolve your issue by filing a Consumer Complaint against DTDC.
13 Dec, 2021
Hi Pooja, thank you for contacting us. We have highlighted your issue and will connect with you soon to resolve your issue.
11 Aug, 2021
Broken Shipment Received. Due to bad service of DTDC i have received broken TV. And my repair cost will be 23000. Now DTDC is not giving any proper response.
11 Aug, 2021
Hello Subhashree, customer with such feedback worry us. But now you don't have to worry anymore. Be ready with all the proof as our Legal team are about to reach out to you to resolve your issue by filing a complaint against DTDC.
11 Jan, 2022
Shipment still not received .....No response from DTDC side...B93340714
12 Jan, 2022
Thank you Manjunath for reaching out to us. We will get back to you soon.
10 Jan, 2022
Thank you Ajay for reaching out to us. We will get back to you shortly to discuss and resolve your issue.
10 Jan, 2022
Bad service for Dtdc courier Sir mara courier 30 Dec.ka ab tak nhi poucha ha
10 Jan, 2022
Hello Rahul, thank you for reaching out to us. Team Online Legal India will get back to you shortly to discuss and resolve your issue.
09 Oct, 2021
My courier rcvd. in dtdc courier on 8th oct. at 1 pm from Lucknow to Ladwa. It was urgent courier and they charged full amount for earlier courier service. After receiving Courier in their office did not deliver and they called me that u can take your courier from office on 8 Oct. and 9 oct. 2021 as well. If i am paying full amount then why i am facing this issue ? When i did call to Dtdc they talked very rudley. At last i went to dtdc office and pick my courier . i had to go because it was my Identity Card and after doing many mails to HR then she was agree for courier. They did like this in may 2021 . Worst experience and poor service.
09 Oct, 2021
Thank you Deepika for highlighting this issue with us. We have escalated your issue and will connect with you soon to discuss and resolve your issue.
09 Mar, 2022
I have a shipment with DTDC, tracking no - D12186696. The delivery guy from dtdc doesn't even call and updates the status as receiver refused delivery. No of times i ccalled customer care and asked them to stop the shipment wherever it is and I will get it collected. But after saying that yes we will get it stopped, the return process is initiated and i am not getting the exact location of my shipment and the status is also not updating on tracking website and the executives on customer care are also not telling me exactly where my shipment is. This is very bad customer service. Please help and I hope my shipment is safe because its a gift and I don't know where it is.
09 Mar, 2022
Consignment booked in Guwahati office bearing consignment No K54462581 on 03.03.2022. The consignment delivered today ( 09.03.2022) after Repeated follow up. Behaviour of employees working in Hailakandi Office not satisfactory. Please look into the matter and arrange for timely delivery of consignment to maintain reputation of the company.
07 Dec, 2021
My ref# is R44576901. The items showed received in my city on 2nd Dec 2021 but the item is still not delivered. When tracked it shows that they came to deliver but i was not available or door locked. this is so not true. I am always at home as i work from home, and my mom is at home. My elder brother and his family stays here so no way we could have missed delivery every day continuously for 4 days. I called up the office where the shipment is showing but they dint answer the call. I called up customer care and escalated and they said it will be resolved soon but no response from DTDC. I want to file a consumer case on DTDC let me know how do i do it.
07 Dec, 2021
Hello Syed, thank you for contacting us. Team Online Legal India will connect with you soon to discuss and resolve your issue by filing a Consumer Complaint against DTDC.
07 Mar, 2022
Package was opened n product missing from the package my trackin numD11525945 I hv received but stuffs are missing from my package
07 Mar, 2022
Hi I have a complaint against one of your DTDC staff/ courier located in Jaipur. He has been messaging and threatning me. My issue is with a supplier who used DTDC courier services so this dispute is nothing to do with DTDC so why is he messaging me. His contact is 0091 7878788833. can you kindly request this person not to get involved in this matter.
07 Mar, 2022
My courier is not delivered and it was very important for me, now i am losing my salery as i can not work without it, customer care service is so pathetic that they do not do anything but only false promises so that one can shut the phone down. my tracking i'd is D12228812 please sugest me what should i do in this case
07 Mar, 2022
I didnt receive my parcel still..tracking D21061664..It's showing that address is incomplete but address is correct
07 Jan, 2022
My courier can't be I received DTDC is delayed two days my delevery date 05/01/2022 and then not respons my call in customer service
08 Jan, 2022
Thank you for contacting us. Team Online Legal India will get back to you shortly to discuss and resolve your issue.
06 Dec, 2021
Just sent 2 envelope from Bangalore to belgaum and was overcharged with rs. 300 Why is dtdc overcharging
07 Dec, 2021
Hello Preeti, be ready with all the evidence as we are about to reach out to you to discuss and resolve your issue. Thank you for reaching out to us.
06 Oct, 2021
I own a small business and sent a parcel U12310329 through dtdc courier service and it shows it has reached the destination and shows out for delivery but my customer has not received and calls from the executive or her goods yet
06 Oct, 2021
Hi Charu, we have escalated your issue and about to reach out to you to resolve your issue. Be ready with all the necessary evidence.
06 May, 2021
Hello Team, This is Lakshminarayana I parcel my apple data cable on April24th from Manikonda branch Hyderabad to near by home town Narayanapuram branch in AP state, as due to pandemic situation I received data cable on 01stMay2021 in damage condition and not working condition one To ensure I took snap of my data cable before Before sending to courier()in courier shop,however I received with damaged one as shown below which is not working condition.i went on next day to the shop but they respond saying that we dont know My strange question how come my data cable will be in damaged situation which was working in good condition I lost belief in such a trusted courier company which is my journey of 4 years and loved to be part of it trusted DTDC brand service Kindly do the needful on this issue I would like to know how can I get my original one else need to refund the total amount of my purchased one cost.
07 May, 2021
Hello Lakshiminarayana, thank you for reaching out to Team Online Legal India™ will be in touch with you shortly to discuss and file a Complaint against the DTDC. Highly regret the service they have provided to you. Hope we can bring in solution to your issues.
06 Mar, 2022
Exam material booked from panchkula to Bidar pin 585401 on 24 Feb 22., Consigment no. D11850335. So far parcel not reached to Bidar. Request immediately deliver item to Bidar If possible, you can deliver to banagalore as currently I am in Bangalore. Request treat on highest priority.
05 Dec, 2021
DTDC courier service very bad ..no response .. after send my parcel .. i did query 3 time DTDC courier service for return my parcel... I call customer care they said to me your query under process but next day showing DTDC side my parcel delivered successfully..then I again call customer service they said that we already informed you by mail... very routhly ..
15 Dec, 2021
Thank you Mr. Das for reaching out to us. Team Online Legal India will get back to you shortly to discuss and resolve your issue.
05 Oct, 2021
DTDC courier is not responding our complaint Complain ticket no 983295
05 Oct, 2021
Hi Mitesh, we will connect with you soon to address your concern by filing a consumer complaint against DTDC.
05 Mar, 2022
DOCATE NO - M20830338 IS NOT DELEVERD ITS IS URGENT WE ARE BOOKD 21 FEB.22 BUT NOT RECEIVED TILL 5 MARCH-22 & NOT DISPLY TRAKING
03 Feb, 2022
Delay delivery of the shipment.....speed post ke charges bhi le liye bt no any response from dtdc.....complain call bhi kiya to bol rhe he ki address verify nhi hua he uske liye register krna padega varna product deliver ni hoga....worst service from dtdc not expected this
04 Feb, 2022
Thank you Kamakshi for reaching out to us. Team Online Legal India will get back to you soon.
02 Mar, 2022
I booked parcel from Aligher to Visakhapatnam. First I was given wrong slip with tracking no was U14791161. I didn't received the parcel. Again I enquiry and found the tracking no is wrong. After that I given the tracking slip with no U14791148.When I enquire then found the parcel sent back for reason no destination service. I can collect the parcel from office but they didn't call me.I inside the parcel were medicine for requirement.
02 Mar, 2022
my courier not received yet, it is urgent salesmen commitment courier delivered on 28.02.2022 pls help my docket no -D12743232
02 Mar, 2022
Hi Sir, My parcel is not yet delivered since 20 days and the DTDC tracking is not having update from 16th February 2022. I contacted Banglore franchises and they say they are not able to find the parcel. It's been 11 days since I raised the complaint still they are searching my parcel in banglore. Consignee number : D42386724
01 Feb, 2022
I always received my parcel late and they always deny to send it to the address written on the parcel even though they have services at the place.i was supposed to collect it from the nearby place to them. Their communication with customer is not at all good.and they update delivery status before delivering the parcel.
03 Feb, 2022
Thank you Soumya for reaching out to us. We will get back to you soon.
01 Feb, 2022
On 28.01.2022 I had sent one Parcel through DTDC courier from Bangalore to Hosapete in Karnataka which was delivered to the Receiver on 31.01.2022. The courier docket No. is D20165939. The consignment contained food items. Upon receiving the consignment, it was found by the Receiver that the parcel was opened and partial food items were pulled out from the consignment. The total cost of the food items missing is Rs. 500/-. Request to investigate the same and arrange for refund of Rs. 500/- to me.
01 Feb, 2022
Thank you Murlidhar for contacting us. We will get back to you soon to discuss and resolve your issue.